How to reach prudsys on July 18, 2019

Due to maintenance work on the telephone system on Thursday, 18 July 2019 between 9:00 and 16:00 hours, we are temporarily not available via all landline telephone numbers. Please use the mobile number of your contact person or try again later.

Only for fault reports or support cases during the specified period, please use the telephone number +49 151 17486683.

You will reach us as usual on Friday.

Thank you very much for your time and understanding.

Here you will find all our contact details as well as quick access to some of our online services. We are looking forward to hearing from you.

Address & Contact

prudsys AG
Zwickauer Straße 16
09112 Chemnitz

P +49 371 27093-0
F +49 371 27093-90


If you need to get in touch urgently, please call us or send us an email. We are always happy to help you.


If you need support concerning a software error within the prudsys Realtime Decisioning Engine (prudsys RDE for short), please contact our support team.

P +49 371 27093-70


Online Services

Here you find quick access to our online services:

Contact Form

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Online Services

Newsletter eNews

Demo & Websession

Let us show you the prudsys RDE for your realtime personalization online – make an appointment for your websession.

Personalization Value

Let us analyze your personalization measures – make an apppointment for your personal analysis.


Please send your application via email to Tabea Lippert at ed.sysdurp@ereirrak.

International Offices

Berlin, Germany

Friedrichstraße 204
10117 Berlin

Cologne, Germany

Bonner Straße 143
50968 Köln

Merano, Italy

Marco Albonetti
Via Cavour, 69
39012 Merano (BZ)
Phone: +39 02 45075259