Welcome to Touchpoint – the blog for omnichannel retailers. Here you’ll find everything about the successful automation and optimization of your retail processes by means of artificial intelligence. Take advantage of our authors’ years of experience in both e-commerce and in brick and mortar business. Our experts will provide you with valuable tips for your daily work. In addition you’ll find industry trends and best practices on the topics of dynamic price optimization and omnichannel personalization for retail. Enjoy reading!